Payment is due within 72 hours of the fall of the hammer.
Payment options include:
Secure Credit Card Online (0% Surcharge) (No Amex or Diners).
Invoices are available to generate or download at checkout.
On high-value items, bidders may be required to pay a deposit equivalent to the buyer's premium upon the fall of the hammer.
PLEASE NOTE: This item may experience a delay in dispatch and can take up to 7–25 business days.
While most lab grown diamonds listed include certification, on certain lots, the report number or identification may vary upon arrival. This is due to standard manufacturing and batching processes. However, the diamond’s specifications — including carat, color, cut, and clarity — will match or may even exceed those advertised.
SHIPPING & COLLECTION
Shipping and collection availability is subject to the terms of each individual lot. Items may be designated as shipping only, collection only, or eligible for both options. Please refer to individual lot listings for applicable delivery options, item locations and terms.
Prior to bidding, shipping quotes can be obtained for eligible items by clicking 'Get Shipping Quote' within the individual lot listing in the Lloyds Bidding Centre.
Upon auction completion, simply sign in and proceed to checkout to complete your payment and select your available shipping or collection option.
All shipping and collections are subject to receipt of full cleared funds. Please note that shipping and dispatch timeframes may vary depending on the item's location and applicable handling requirements.
For anything out of the ordinary, buyers are encouraged to email
[email protected] prior to booking shipping.
For the safety and security of Lloyds' customers and staff, some lots may be held at secure offsite Lloyds locations. Please refer to individual lot listings for location and collection availability.
Purchasers are responsible for the safe collection, lifting, loading and removal of their purchases, including providing suitable personnel and equipment.
Lloyds may provide reasonable assistance or lifting equipment where available. All collections are subject to Lloyds' site safety requirements and staff directions, and Lloyds may stop or refuse any unsafe activity.
To the extent permitted by law, Lloyds is not liable for injury, loss or damage arising from a Buyer's collection, handling or removal of purchased items.
ENQUIRIES
For further information or enquiries, please contact
[email protected] or +61 453 595 551.
Please allow at least 72 hours for any stock queries wherever possible.
GENERAL AUCTION TERMS
This is an Auction Sale. All goods are sold "As is, where is". Live video inspections are available upon request.
Condition reports are guides as to our opinion of physical condition only. They are based on a number of factors that include (but are not limited to) the item's age, provenance and avenue to market. Unless otherwise stated, working condition is not tested or confirmed.
Where a Valuation is Provided: Valuation certificates are provided to indicate an estimated replacement cost of the item valued. This is the estimated cost of having an identical piece replaced in the current market by a reputable manufacturer. This value is used for insurance purposes only and does not have any bearing on the retail price or resale value.
The Auctioneer states that all or any items may have reserve prices. The reserve price is not met unless an email is sent confirming a successful purchase.
If bidding has not reached reserve, the Auctioneer will refer the highest bid to the Vendor. The highest bidder shall have first right of refusal in any referred bids and will be given the first opportunity to secure the item at the reserve price.
If not accepted, the Auctioneer shall declare the goods open for negotiations with other potential purchasers.
Due to the volume of referrals being processed, clients will only be notified directly of an accepted offer or counteroffer. please allow 48-72 hours for this process to take place.
In accordance with our vendor payment processes, Lloyds must be made aware of any issue with a purchase within 5 days of receipt (either by direct collection or shipment). Claims cannot be reviewed after this time.